Refunds & Returns

We want you to feel confident trying Zen Flow. That’s why we offer a straightforward refund policy.

100% Money-Back Guarantee

If Zen Flow isn’t the right fit for you, we’ll make it right. You may request a full refund of the product price within **30 days** of the date you receive your order. No pressure, no hoops, no hard feelings.

How to Request a Refund

1. Contact us through our Contact page or by replying to your order confirmation email.

2. Tell us you’d like to request a refund and, if you can, include your order number.

3. We’ll respond quickly with next steps. In most cases we do not require you to return the product; we want to keep the process simple.

Once your refund is approved, we will process it to the original payment method. Refunds typically appear within 5–10 business days, depending on your bank or card issuer. Shipping costs paid at checkout are non-refundable unless we made an error (e.g., wrong or defective product).

Subscription Orders

If you subscribed to Zen Flow and want to cancel or change your subscription, you can do so through the **Manage Subscription** link in our footer or by contacting us. Refunds for subscription orders follow the same 30-day money-back guarantee from the delivery date of each shipment.

Exceptions

We may refuse or limit refunds in cases of suspected abuse (e.g., repeated refund requests without genuine concern) or if we are required to do so by law. We reserve the right to request return of product in specific situations.

Questions

If you have any questions about refunds or returns, reach out via our Contact page. We’re here to help.